Posted by: Tasha H
May 25, 2012
First of all we love our 2009 Honda Accord. It is all that I expected and more.
My salesman, Noel Samuels,went beyond the call of duty and cannot tell you how accomodating and nice he was to us. He drove us to Ihop because the weather was raining and horrid and we had to wait for the finance guy to come in, he then drove us to my daughters job so that she could so-sign the paperwork and basically held our hand throughout the process. (This was my first car so I had no idea of what to do.) I cannot remember the finance guy's name but he also was patient and very nice. As a matter of fact, everyone there were friendly.
With that said, the only complaint that I had was the wait to get the paperwork done to close the sale. (If not for the wait I would have given them 5 stars). I went on a Sunday 11:15 AM, picked out the car and waited for 2 hours for finances to be processed etc. After about 2 1/2 hours I told them that I had to come back the next day. Went back the next day at 9:30 and closed around 2:00. Hooray! They explained however, that it takes longer on a Sunday since it is hard to get information.
Based on my experience...I will tell anyone to go to Honda New Rochelle. They are quality people.
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